Bull E-Bike Pilot Participant Resources
As a pilot participant, we want to ensure you have all the educational resources at your fingertips!
The team has pulled together different resources for you to download, print, or view to help you navigate the e-bike and enhance your safety.
Read and learn about the NC Bike Laws. An additional resource is the NC Traffic Laws for Cyclists.
Install the NREL OpenPATH App on Your Phone
Scan the QR code or visit the link below to join this program.
Remember to give all the requested permissions, including (“always”) background location access. If you have a Samsung or Huawei phone, turn off background restrictions.
Track your trips, label them when prompted, and check out your carbon footprint.
What is the Bull E-Bike Pilot?
The Bull E-Bike Pilot program will allow participants who work in downtown Durham to test/temporarily use an electric-assist bike as a free and reliable way to travel to/from work and throughout the City.
What route should I take to work, etc.?
Do the buses have bike racks?
My phone trip tracker is not working.
How do I turn on the front and rear bike lights?
What’s the weight limit for the rack?
There’s an issue with my bike (e.g., flat tire).
I lost my key for the bike lock and I cannot unlock my bike.
My e-bike got stolen, what do I do?
- Immediately file a police report with the City of Durham Police Department.
- Call (919) 213-1298 after the police report has been filed. Leave your name, number and following information: the bike #, last seen e-bike location, date, and time.